{"componentChunkName":"component---src-templates-docs-js","path":"/en_US/03.account-safety/04.security-phone-and-email/faq-2","result":{"data":{"site":{"pathPrefix":"/helpcenter/faq","siteMetadata":{"title":"Xiaomi Cloud user guide, Mi Cloud user guide"}},"mdx":{"fields":{"id":"46f1f9ee-5aae-5947-84d9-9cc517ad99e6","tip":null,"title":"Recovery email","slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-2"},"body":"var _excluded = [\"components\"];\nfunction _extends() { return _extends = Object.assign ? Object.assign.bind() : function (n) { for (var e = 1; e < arguments.length; e++) { var t = arguments[e]; for (var r in t) ({}).hasOwnProperty.call(t, r) && (n[r] = t[r]); } return n; }, _extends.apply(null, arguments); }\nfunction _objectWithoutProperties(e, t) { if (null == e) return {}; var o, r, i = _objectWithoutPropertiesLoose(e, t); if (Object.getOwnPropertySymbols) { var n = Object.getOwnPropertySymbols(e); for (r = 0; r < n.length; r++) o = n[r], -1 === t.indexOf(o) && {}.propertyIsEnumerable.call(e, o) && (i[o] = e[o]); } return i; }\nfunction _objectWithoutPropertiesLoose(r, e) { if (null == r) return {}; var t = {}; for (var n in r) if ({}.hasOwnProperty.call(r, n)) { if (-1 !== e.indexOf(n)) continue; t[n] = r[n]; } return t; }\n/* @jsxRuntime classic */\n/* @jsx mdx */\n\nvar _frontmatter = {\n  \"title\": \"Recovery email\",\n  \"description\": \"\"\n};\nvar layoutProps = {\n  _frontmatter: _frontmatter\n};\nvar MDXLayout = \"wrapper\";\nreturn function MDXContent(_ref) {\n  var components = _ref.components,\n    props = _objectWithoutProperties(_ref, _excluded);\n  return mdx(MDXLayout, _extends({}, layoutProps, props, {\n    components: components,\n    mdxType: \"MDXLayout\"\n  }), mdx(\"h2\", null, \"What is a recovery email?\"), mdx(\"ol\", null, mdx(\"li\", {\n    parentName: \"ol\"\n  }, \"Recovery emails are used for signing in to your Xiaomi Account and resetting your password.\"), mdx(\"li\", {\n    parentName: \"ol\"\n  }, \"If you need to change your recovery email, check how to do it \", mdx(\"a\", {\n    parentName: \"li\",\n    \"href\": \"/cdn.web-global.fds.api.mi-img.com/mcfe--account-faq-gatsby/static/prod/helpcenter/faq/en_US/03.account-safety/04.security-phone-and-email/faq-4\"\n  }, \"here\"), \".\")), mdx(\"h2\", null, \"Why do I need a recovery email?\"), mdx(\"ol\", null, mdx(\"li\", {\n    parentName: \"ol\"\n  }, \"You can use your recovery email as a username when you sign in.\"), mdx(\"li\", {\n    parentName: \"ol\"\n  }, \"Recovery email helps to keep your account secure. Whenever we detect any abnormalities and need to make sure that such actions are made by you, you'll have to verify your recovery email.\"), mdx(\"li\", {\n    parentName: \"ol\"\n  }, \"You can use your recovery email to verify your identity while resetting your password.\")));\n}\n;\nMDXContent.isMDXComponent = true;","frontmatter":{"title":"Recovery email"}},"allMdx":{"edges":[{"node":{"fields":{"tip":"29.23.1.1.1391","slug":"/en_US/00.introduction","title":"About Xiaomi Account","name":"00.introduction"}}},{"node":{"fields":{"tip":"29.23.1.1.1391","slug":"/en_US/03.account-safety","title":"Security","name":"03.account-safety"}}},{"node":{"fields":{"tip":"29.23.1.1.1391","slug":"/en_US/01.guide","title":"Getting started","name":"01.guide"}}},{"node":{"fields":{"tip":"29.23.1.1.1391","slug":"/en_US/02.faqs","title":"FAQ","name":"02.faqs"}}},{"node":{"fields":{"tip":"29.23.15.1.1405","slug":"/en_US/04.other","title":"Other","name":"04.other"}}},{"node":{"fields":{"tip":"29.23.3.1.1393","slug":"/en_US/01.guide/02.login","title":"Signing in","name":"02.login"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/00.introduction/faq-1","title":"What is a Xiaomi Account?","name":"faq-1"}}},{"node":{"fields":{"tip":"29.23.2.1.1392","slug":"/en_US/01.guide/01.register","title":"Creating an account","name":"01.register"}}},{"node":{"fields":{"tip":"29.23.10.1.1400","slug":"/en_US/01.guide/09.logout","title":"Signing out","name":"09.logout"}}},{"node":{"fields":{"tip":"29.23.11.1.1401","slug":"/en_US/01.guide/10.cancel-account","title":"Deleting an account","name":"10.cancel-account"}}},{"node":{"fields":{"tip":"29.23.12.1.1402","slug":"/en_US/01.guide/11.appeal","title":"Submitting an appeal","name":"11.appeal"}}},{"node":{"fields":{"tip":"29.23.3.1.1394","slug":"/en_US/02.faqs/03.password","title":"Password","name":"03.password"}}},{"node":{"fields":{"tip":"29.23.8.1.1398","slug":"/en_US/02.faqs/07.third-party-account","title":"Adding and removing third-party accounts","name":"07.third-party-account"}}},{"node":{"fields":{"tip":"29.23.3.1.1395","slug":"/en_US/03.account-safety/04.security-phone-and-email","title":"Recovery phone and email","name":"04.security-phone-and-email"}}},{"node":{"fields":{"tip":"29.23.3.1.1396","slug":"/en_US/02.faqs/05.sms-and-email-verification-code","title":"Verification codes","name":"05.sms-and-email-verification-code"}}},{"node":{"fields":{"tip":"29.23.9.1.1399","slug":"/en_US/03.account-safety/08.lost-stolen-replaced","title":"Lost mode and replacing devices","name":"08.lost-stolen-replaced"}}},{"node":{"fields":{"tip":"29.23.7.1.1397","slug":"/en_US/03.account-safety/06.secret-security-question","title":"Security questions","name":"06.secret-security-question"}}},{"node":{"fields":{"tip":"29.23.14.1.1404","slug":"/en_US/03.account-safety/13.freeze-thaw","title":"Frozen accounts","name":"13.freeze-thaw"}}},{"node":{"fields":{"tip":"29.23.13.1.1403","slug":"/en_US/03.account-safety/12.safety-verification","title":"Verification","name":"12.safety-verification"}}},{"node":{"fields":{"tip":"29.23.15.1.14051","slug":"/en_US/04.other/05.family","title":"Family services","name":"05.family"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-1","title":"Can I still use Xiaomi Cloud if I'm no longer using my phone number?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-10","title":"Why am I notified that Find device or other services couldn't be activated?","name":"faq-10"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-12","title":"Why should I activate services again after switching SIM cards?","name":"faq-12"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-13","title":"Why do I need to send messages in order to activate services?","name":"faq-13"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-11","title":"Why am I notified that activation SMS couldn't be delivered?","name":"faq-11"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-14","title":"Fix issues with Find device","name":"faq-14"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-15","title":"What is Lost mode?","name":"faq-15"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-16","title":"How to turn off Lost mode?","name":"faq-16"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-17","title":"How to use Find device?","name":"faq-17"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-3","title":"Why is my phone number from Mi Talk isn't displayed in my Xiaomi Account?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-2","title":"Why are there two phone numbers associated with my account?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-18","title":"How to create and use child accounts","name":"faq-18"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-5","title":"Why can't I sign in to MIUI Forum?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-4","title":"Why am I notified about problems with the account I use for games?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-6","title":"What will happen to the paid services and benefits after I delete my account? Will they be transferred to other people?","name":"faq-6"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-7","title":"How can Find device locate my device when it's not connected to the network?","name":"faq-7"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-9","title":"Can my call history and messages be synced with the cloud?","name":"faq-9"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/faq-8","title":"What is Mi Message?","name":"faq-8"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-1","title":"Creating a Xiaomi Account using your email (outside of the Chinese mainland)","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-2","title":"How do I create an account if another person used my current phone number for creating an account in the past?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-3","title":"What is a third-party account?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-5","title":"Can I merge a Xiaomi Account based on a third-party account with an account associated with my phone number?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-4","title":"What is a recycled phone number?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-6","title":"How many Xiaomi Accounts can I associate with my phone number?","name":"faq-6"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-7","title":"What is an IoT SIM?","name":"faq-7"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/01.register/faq-8","title":"Why can't I create a Xiaomi Account using an IoT SIM?","name":"faq-8"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/02.login/faq-2","title":"How can I sign in to my Xiaomi Account using a third-party account?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/02.login/faq-3","title":"How do I recover a forgotten ID?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/02.login/faq-6","title":"How can I check on which devices I'm signed in?","name":"faq-6"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/02.login/faq-5","title":"Why can't I sign in to my account?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/02.login/faq-1","title":"How do I sign in to my Xiaomi Account?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/09.logout/faq-1","title":"How do I sign out of my Xiaomi Account?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/02.login/faq-4","title":"Can I sign in to my account without a phone number?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/10.cancel-account/faq-1","title":"How can I delete my account?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/10.cancel-account/faq-3","title":"Why can't I delete my account?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/10.cancel-account/faq-8","title":"How can I delete my account if I forgot my password?","name":"faq-8"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-1","title":"How do I submit an appeal?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/02.login/faq-7","title":"Will my account be deleted if I'm signed out for a long time?","name":"faq-7"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-10","title":"What should I do if I forgot the Report ID of my appeal?","name":"faq-10"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-11","title":"What is a Report ID?","name":"faq-11"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-13","title":"Why can my appeal be rejected?","name":"faq-13"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-12","title":"How long will my appeal be reviewed?","name":"faq-12"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-15","title":"How do appeals work?","name":"faq-15"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-14","title":"When do I need to submit an appeal?","name":"faq-14"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-2","title":"Why can't I submit an appeal?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-17","title":"How many consecutive appeals can I submit?","name":"faq-17"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-5","title":"Why can't I receive notifications about my appeal?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-3","title":"Can I view the records of my previous appeals?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-6","title":"How can I unlock my device?","name":"faq-6"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-7","title":"The process of submitting an appeal","name":"faq-7"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-8","title":"Can I withdraw a submitted appeal?","name":"faq-8"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/01.guide/11.appeal/faq-9","title":"What should I do if my appeal was rejected?","name":"faq-9"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/03.password/faq-1","title":"How can I change or reset my password?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/03.password/faq-4","title":"What should I do if I'm notified about errors while signing in with a new password?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/03.password/faq-5","title":"How can I sign in if I forgot my password?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/05.sms-and-email-verification-code/faq-2","title":"Why can't I receive an email with a verification code?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/05.sms-and-email-verification-code/faq-4","title":"When can I request another code if I've already reached the limit?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/05.sms-and-email-verification-code/faq-3","title":"Why am I told that I've requested too many verification codes?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/07.third-party-account/faq-1","title":"How can I check which third-party accounts are associated with my Xiaomi Account?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/05.sms-and-email-verification-code/faq-1","title":"Why can't I receive a text message with a verification code?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/05.sms-and-email-verification-code/faq-5","title":"Why is the verification code I received unusable?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/07.third-party-account/faq-2","title":"Why can't I add a third-party account?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/02.faqs/07.third-party-account/faq-3","title":"How can I add or remove a third-party account?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-10","title":"How can I remove my phone number or email?","name":"faq-10"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-1","title":"Recovery phone","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-11","title":"What should I do when my account is associated with a phone number or email of another person?","name":"faq-11"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-4","title":"How can I change my recovery email?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-3","title":"How can I change my recovery phone?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-2","title":"Recovery email","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-5","title":"How can I change the phone number my account is associated with?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-7","title":"How do I sign in or change my recovery phone if I can no longer use my phone number?","name":"faq-7"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-6","title":"What should I do if I can no longer access my recovery email?","name":"faq-6"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/04.security-phone-and-email/faq-9","title":"Why can't I add my phone number and email to my account?","name":"faq-9"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/06.secret-security-question/faq-1","title":"Security questions","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/06.secret-security-question/faq-3","title":"Why can't I reset my security questions?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/06.secret-security-question/faq-2","title":"How can I reset my security questions?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/08.lost-stolen-replaced/faq-3","title":"What should I do if my device is missing or I want to give it away?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/08.lost-stolen-replaced/faq-1","title":"What should I do if my account is hijacked?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/12.safety-verification/faq-1","title":"What should I do if my account has been verified by someone else?","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/12.safety-verification/faq-3","title":"Why is there an image with a verification code when I sign in?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/12.safety-verification/faq-2","title":"What verification methods are available for Xiaomi Account?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/13.freeze-thaw/faq-1","title":"Freezing and unfreezing your account","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/12.safety-verification/faq-5","title":"Why should I verify my phone number after entering the password?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/12.safety-verification/faq-4","title":"What is 2-step verification?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/13.freeze-thaw/faq-3","title":"Why can my account be blocked?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/13.freeze-thaw/faq-2","title":"Why was my account frozen automatically?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-2","title":"How do I create or join a family group?","name":"faq-2"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/03.account-safety/13.freeze-thaw/faq-4","title":"When do I need to freeze my account?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-1","title":"Introduction to Family services","name":"faq-1"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-5","title":"Can non-organizers invite members?","name":"faq-5"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-4","title":"As the organizer, how many members can I invite to my family group?","name":"faq-4"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-3","title":"How can I manage my family group?","name":"faq-3"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-6","title":"Once I join a family group, can other members view my photos and other data?","name":"faq-6"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-7","title":"I've already purchased a Xiaomi Cloud membership. Will I still be able to use my purchased cloud storage if I join a family group?","name":"faq-7"}}},{"node":{"fields":{"tip":null,"slug":"/en_US/04.other/05.family/faq-8","title":"How can I transfer or cancel a child account?","name":"faq-8"}}}]}},"pageContext":{"id":"46f1f9ee-5aae-5947-84d9-9cc517ad99e6","lang":"en_US"}},"staticQueryHashes":[]}